Hiring: Korean Client Support Representative (Quezon City)

Company Profile: Top performing and award winning outsourcing company that provides support and customer service for over 19 years in the industry

Position: Korean Client Support Representative
Account: Action Camera
Industry: BPO
Location: Quezon City
Salary: Negotiable
Work Schedule: Shifting Schedule

Benefits:
•Government Mandated Benefits
•Visa processing for native candidates
•Night differential pay
•Medical Assistance
•Performance Based Incentives

Requirements:
•Native Korean fluent in English
•Filipino who can speak Korean language
•2 years in college or graduate of any bachelor’s degree
•With experience in Customer Service or Technical Support is an advantage
•With experience in consumer electronics is a plus
•Can start working ASAP
•Willing to work in shifting schedule

Responsibilities:
• Attend to inquiries and ensure that all concerns are properly addressed
• Determine and assess customers' needs to achieve satisfaction.
• Make sure to provide excellent customer service and display professionalism
• Gather important information and provide accurate solution to the concerns

Recruitment Process:
• English Online Assessment- (English grammar, spelling and pronunciation)
•Online Assessment (Grammar, Spelling, Pronunciation, Typing Test)
•Initial Interview with HR
•Final Interview
•Language assessment in Korean language
•Job Offer