: Korean Game Support Representative (Non-Voice)

Company Profile: The company provides customer support services related to the live operations support, such as community management, player support, and associated services to producers of games. It serves video game developers and publishers

Position: Korean Game Support Representative (Non-Voice)
Industry: RPG Video Gaming Company
Salary: P 60,000 - P 70,000
Location: Ortigas, Pasig City
Schedule: Shifting

Benefits:
Government Mandated Benefits
13th Month Pay
Health Maintenance Organization

Requirements:
• Good communication skills in English
• Native Korean with permanent visa
• Bachelor’s degree graduate of any field or at least High School graduate
• CSR experience is a plus but not required
• Willing to work in a shifting schedule

Responsibilities:
• Responsible in providing assistance to the clients via chat and email
• Provide effective solution to client queries regarding video games
• Responsible for creating and monitoring video game forums.
• Knowledgeable about video games in order to provide quality customer service to the clients

Recruitment Process
• Assessment Exams (English Assessment, Korean Online and Written Assessment
• Initial Interview
• Final Interview