Hosting Website (Seedbox Provider) - Customer Service, Server Maintenance, Creating New Orders

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TYPE OF WORK

Part Time

WAGE / SALARY

N/A

HOURS PER WEEK

TBD

DATE UPDATED

Feb 18, 2014

JOB OVERVIEW

We're looking for a responsible person to handle our Seedbox customer support (by email/tickets), server maintenance, accepting new orders, and participating in forum conversations.

Currently we have around 5-10 questions a day, many of which are similar. We have an FAQ page, from which most answers can be found.

Our requirements are:

- PAST EXPERIENCE IN CUSTOMER SUPPORT
- Stable internet connection
- Excellent English skills (read & write)
- Ability to work from home without distraction
- Ability to respond promptly and politely
- Good decision making skills
- Skype
- LINUX TECHNICAL KNOWLEDGE = ADVANTAGE
- EAGERNESS to learn Linux and server management

All of our servers are based on Debian Linux, and both maintenance and customer support will require high knowledge on this matter - Even if you are not an expert, but a technical person and you have basic knowledge, as long as you can learn fast, and have the eagerness to learn the subject. we can teach you the rest.

After some period of working together, more assignments and liabilities may be discussed, depending on performance.

We have an opening for a 2 hour daily shift at the moment.

If you are interested, please send an email to Seedhost4u@gmail.com with the subject "I am your next rock-star technical VA" with your resume.

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