Process hotel guest bookings (call guests) and deposit payments and month-end book keeping

There are 3 parts to the role:

1- We need someone for one hour a day, probably around 10 am UK time, to contact all guests who have booked rooms and welcome them, and ask them to sign property hire contract and send back along with a digital photo of their ID. Guests also need to be asked to pay a damage deposit through bank transfer or a hold can be placed on their credit card using Stripe payment gateway.

2- We would also like the virtual admin person to monitor our property managing app for any incoming last minute bookings for the same day and contact the guest immediately. This part of the job only requires adhoc responding and we will pay for this separately on a per booking basis.

3- Monthly bookkeeping on the 1st day of the month, downloading data and reconciling systems

Therefore, the admin person needs to have strong command of English and be comfortable using Microsoft Excel