Customer Service Representative

This position is responsible for answering routine telephone inquiries in a customer-oriented Call Center Operations environment by following standard scripts and procedures. You will obtain an on-going knowledge of company policies/guidelines as directed by management.

Responsibilities

Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner

Qualifications

Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers

We are looking forward to reading your application.