Immediate HIRING: Customer Service Virtual Assistant (Full-Time Job) Needed ASAP. Long-Term Home Based Work!

*** Only read the below if you are looking for a full time virtual assistant position with an established growing online company with lots of work and regular increases in salary. If you are not, do not look at this job posting. ***

#1

I am looking for a Virtual Assistant that is reliable, takes initiative, self-motivated, resourceful, problem solver, organised, flexible, and can complete tasks on time with minimal supervision.

My company has been around since 1999 and because of our constant growth we need to expand our team. We are very experienced with working with virtual assistants. We have had many over the last 9 years. My primary virtual assistant has been with me for 7 years, plus I have 20 others that work for me full time.

#2

Core Work Tasks (These are tasks that you would do on a daily basis.):

Customer Service – Respond to customer issues via email and support desk. Sample customer service issues are answering questions regarding products, help answer/solve download questions/issues.

Outbound Customer Support Phone Calls – Call English speaking customers and help them with there customer support issue and orders.

Live Chat for Customer Support - Performing Live Chat with customers in English to help them with their concerns.

Manage Social Media accounts - managing and maintaining our social media pages (Facebook, Instagram, Twitter, Pinterest, Linkedin, YouTube, etc.). Schedule Posts using tools like Hootsuite. Research and create content ideas that will increase audience engagement. On a daily basis manage Facebook by adding posts, responding to people, and working on interaction with people. Plus, manage YouTube a few times a week and LinkedIn on a weekly basis.

Data Collection - Collect data as it relates to paid media and report to owner.

These are the most important tasks you will do and you must be open and comfortable doing this for an 8 hour shift.

We have two shifts that we need to fill in. We need VAs who are willing to work full time on any of these schedules. Slots available are limited.

- Mon to Friday - 7am to 3pm Pacific Standard Time (10pm to 6am Mon to Friday Philippines Time)

- Friday to Tuesday - 11pm to 7am Pacific Standard Time (2pm to 10pm Saturday to Wednesday Philippines Time)

#3

Additional Work Tasks (These are tasks that are done on a weekly basis.):

Image and Video Editing – Perform very basic editing. Being able to crop and decrease the resolution of an image. Be able to trim the start end of a video and crop a video, uploading videos. Also uploading videos to YouTube and adding descriptions.

Content Management – Posting of blog posts, formatting blog posts, inserting images, performing light proof reading of blog posts, managing commenting to the blog post and approving/declining blog comments.

Transcriptions – Be able to do some transcription from English speaking audio or video into a Word document. Then take the audio and edit so it can be used as a blog post.

Document Organization – Formatting Word documents, creating tables, organizing styles. Example is formatting exercise programs (adding exercise descriptions and pics to programs).

Sales Organization – On a weekly or bi-weekly basis will collect sales made and organize into a ---------- ernet Research – Search out a topic on the internet and collect information.

Summarize Data – Collect data and provide summary of website statistics and list numbers.

Tasks and Procedures – Assist in building procedures that you are doing and creating little videos of the task you have done. This is also the way that training is done.

Document Creation – Be able to format a Word document and convert it into a PDF.

Software – Must have an understanding or be open to learning Microsoft office products, Skype, Dropbox, Wordpress, Lastpass, Gmail, Google Docs, Jing and Screencast, Zendesk, Clickbank, Pinterest, Infusionsoft and iContact.

#4

These are the qualities that we are looking for in an individual:
~ Positive Mindset
~ Self-motivated
~ Willingness to Learn
~ Works well with a team
~ Excellent Oral and Written Communication in English
~ Numerical and data management skills

If you are interested in this position, do not email me via onlinejobs.ph . I do not check that Inbox. Please email me at - ---------- - and I will give you further instructions on how to apply for the position.

#5

Please, note I am looking for serious applicants, that are hard working, prompt, on time, solution oriented, takes initiative, problem solving, open to learning new things, looking for a stable long term job with a company that is fair and ---------- ed Johns

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Skills required:

• Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry
- Email Management
- Quality Assurance
- Research
- Transcription

• English
- Speaking
- Translation
- Writing

• Writing
- Blogging
- Copywriting
- Creative Writing
- Editing Proofreading

• Marketing & Sales
- Affiliate Marketing
- Email Marketing
- Lead Generation

• Customer Service & Admin Support
- Community Forum Moderation
- Content Moderation
- Customer Support
- Email Support
- Phone Support