Full Time
PHP 20,000/month
TBD
Mar 7, 2019
The role will provide phone-based triage services to Philippine residents and will be the primary point of contact as patients call in with a variety of health or medical needs. Nurses working in telephone Triage will need to assess patient's medical concerns and endorse them to our resident doctors for diagnosis. This role also requires excellent communication, listening, and critical-thinking skills.
Key responsibilities:
- Take incoming calls from Philippine residents to coordinate patient care
- Communicate with patients or their caregivers
- Coordinate with internal or external providers, healthcare groups, and route all calls to the appropriate resources
- Handle customer inquiries over the phone, chat, or video call, and manage customer concerns
Qualifications and Experience:
- A flexible, collaborative team player with a solution oriented approach to problems
- Licensed as a Registered Nurse (RN), in a good standing and without limitations of licensure, and with a degree in Bachelor of Science in Nursing
- Willing to work in shifting schedules
- Willing to work for 5 days a week
- Willing to work in Eastwood City, Libis, Quezon City