Email support agent - work from home

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TYPE OF WORK

Full Time

WAGE / SALARY

25,000 PHP/mnth

HOURS PER WEEK

TBD

DATE UPDATED

Apr 11, 2019

JOB OVERVIEW

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*** IMPORTANT:*** PLEASE READ THE DETAILS AT THE END OF THE POST IF YOU WOULD LIKE TO APPLY
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Job Summary

Fast growing US-based software company is looking for a tech-savvy customer support agent.

We’re looking for someone fitting the following description:

-You are a creative problem solver: There’s no sticky situation that you can’t wiggle your way out of, and you always come to the table with solutions.
-You must be internet savvy - as we are a software company :P
-You’re exceptionally detail oriented: You are a perfectionist who never lets anything fall through the cracks.
-You close every loop, spot every error, and look around corners to make sure every detail is perfect.
-You’re a great communicator: You can communicate effectively to anyone, and you know how to modify your tone based on who you’re speaking to. Whether it’s in an email, over the phone, or in person, you know how to get things done through your ability to clearly, directly and professionally express yourself.
-You know how to have fun: You have a sense of humor and can laugh with the best of them

Duties:

-Email based customer support for our software company
-Work with our team in identifying features and bugs based on your email interactions with customers.
-Quality control of the companies’ software

Requirements

-5+ years experience working in email support
-Technical background
-Excellent written English skills
-Fast, reliable computer
-Stable, high-speed internet connection
-Quiet work environment during business hours

Skills required:

- Customer Service & Admin Support
- Email Support

Perks:
- 14 days paid vacation per year.
- 13th-month bonus payment.



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IMPORTANT
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How to proceed =>>>

Please complete the application form and follow the instructions provided
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