Telecom Billing Analyst

Full Time Work from Home Position for Philippine based applicants only!

Telecom Analyst
Headquarters: Denver, Colorado USA

We are a global IT company that was founded in 2003. We began business with a focus on telecommunications and, over time, developed an IT practice to service the USA real estate industry. In the past 16 years, the company has formed itself into one of the leading managed service providers focused on the multifamily industry with core competencies in telco invoice auditing, internet upgrades, VOIP phone systems, and emergency support. Our business approach is simple. We value white-glove customer service and pride ourselves on our dedication to our customer experience.

Position Purpose:

Searching for Telecom Analyst to join our growing organization that serves the global real estate market. This person will be working directly with our U.S based clients on their IT infrastructure. You will be part of a team that evaluates billing, orders services, audits billing, opens trouble tickets and creates reports. Full training will be provided.

Responsibilities:

Review and audit telecommunication invoices and prepare analysis reports Communicate with U.S based telecom carriers regarding client accounts
Identify billing errors/incorrect charges and open carrier billing disputes
Maintain online inventory database of all telecom accounts.
Create detailed stewardship reports
Prepare carrier agreement and order forms for new services and upgrades
Places and manages new carrier orders
Opens and monitors repair tickets for Upgrade to see actual infomunicate company’s Christian ethos and demonstrate a quality of spiritual life

Requirements:

Broad knowledge of various telecommunication products and services.
Ability to understand telecom technology and billing system and Upgrade to see actual infoputer knowledge especially in MS Office such as Word, Excel, PowerPoint and Outlook.
Strong analytical and problem-solving skills.
Extremely detail oriented
Motivated, goal oriented, persistent
High level of initiative
Handles stressful situations and deadline pressures well
Plans and carries out responsibilities with minimal direction

Minimum of 3 years previous experience in a similar role preferably in the high-tech industry
Excellent English verbal and written communication skills.
Bachelor’s degree
Fast, Reliable Wired Internet at least 5mbps
Working Laptop/desktop/router

Please send your resume with compensation and skype ID.