*URGENT* Professional Customer Service Needed!

- Excellent English Speaker.
- Call leads as soon as they sign up to book a consultation (goal is to increase answer rates)
- Call leads 1 hr prior to the booked time to follow up and confirm. (goal is to increase show up rates)
- Rebook missed appointments
- Follow up with leads with persistence and creativity
- Be able to follow a scrip and make it authentic.
- Be able to learn how to use CRM and scheduling software. If necessary training will be provided on all applications
- Provide written summary of any issues

This person should be able to learn quickly and work autonomously.
This will be a full time position.