RUSSIAN EMAIL SUPPORT

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Contact person
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WHY JOIN US?

A world of Opportunity awaits you at One Contact Center!

Discover the job that is right for you!

We pursue relationships based on transparency, mutual trust, persistence and integrity with our employees, customers and other business partners.

Our commitment to building a stronger, more sustainable future is matched by our commitment to the people who will make it a reality. So we at One Contact Center invest in your development, equipping you with the technical skills for the present and ensuring you have a fulfilling, long-term ---------- SSIAN EMAIL SUPPORT REPRESENTATIVE


Email and chat support agents carry a huge role as front-liners, representing the whole company to their customers. When helping customers, email and chat support agents should add personality into their replies. At the same time, they should always comprehend the customer’s concern and address it as quick as possible. For example, if a customer needs your product sent to them immediately, then make it happen. Little sacrifices, even when costing you a bit more, help you gain the trust and loyalty of customers.

REQUIREMENTS

-Fluency in Russian (business email professional literacy)
-Strong reading comprehension and analytical skills
-Willing to work on holidays and weekends
-Preferably with writing experience
-Tech savvy; email knowledge is a plus