Seeking an all-star eCommerce Virtual Assistant

We are a small, but growing eCommerce company specializing in water treatment and plumbing products and replacement parts. We are looking for a reliable, honest, and hard-working employee who we can trust with a variety of tasks and who we can reward and promote as we continue to grow our business.

We will provide training and hands-on support to provide the right individual to perform the tasks below:

Customer Service Duties:
- Live Chat
- Email Support (through helpdesk software)
- Phone Support (we utilize VOIP softphones)

Order Management / Inventory Management / Listing Management
- eCommerce Store order management (BigCommerce)
- eBay Listings / eBay order Management
- Amazon Listings / Amazon Order Management

Website Updates / Catalog Maintenance
- Adding / Editing products in our BigCommerce Stores
- Creating / Editing Product Descriptions
- Creating / Editing Category Descriptions

Research Tasks
- Research Competitor Products & Pricing
- Research well performing products we should add to our website
- Gather specifications & information on new products to develop.
- Research future customers / develop a sales lead contact list.