Admin Assistant in Australia - help with Ebay/ Etsy/dropshipping sales & enquiries

I need someone who can call Australian suppliers when required, using skype calls (credits)
- MUST BE confident to speak to Australian Suppliers and have good and clear english
- Have good attention to detail, be able to foresee what needs to be done, excellent at problem solving and dealing with stock or customer issues.

Only need 2 hours a day , 5 days a week on going basis (10 hours weekly approx)
Eventually 30+ hours per week if it's the right person.

Tasks:
- Call suppliers to follow up out of stock items, cancel, change address, track packages (twice a week)
- Track orders with customer queries (daily)
- Find alternative suppliers or products for out of stock items (as needed)
- Process orders online that the VA can't do (as needed)
- Send paypal invoices to customers who require extra shipping charges (daily)
- Check backorder stock of products and purchase if in stock (twice a week)
- Research other good selling items (once a week)
- Deal with returns/refunds/exchanges (daily)
- Check inbox for enquiries re stock specs, shipping charges, tracking. returns, cases (daily)
- Cancel orders for out of stock items (twice a week)
- Follow up refunds and returns to ensure we are not out of pocket
- Manage current VA to ensure they are on task and working on highest priorities each week.
- Pinterest social media, driving traffic to Etsy store

*Advantageous if you have worked on Amazon USA stores (as I will be focused on Amazon FBA in 2019, hence my need to out source Ebay and Etsy management tasks)

Accounts you will manage: Ebay Au, Ebay USA, Etsy stores and soon to be Amazon USA.