Reports/MIS Analyst

Job Description:

Extraction and handling of day to day Ops data
Creation and publication of the following reports:
Daily Agent Performance Report
Weekly Agent Performance Report
Balance Score Cards
Billable Data Reports
Client Reports

Job Qualifications:

Must be a graduate of any 4 year course
Minimum of 6 months experience related to the position
Experience in BPO is preferred
Must think critically to sort important information and be able to communicate orally and in writing
Good math skills and attention to details
Good understanding of business tools used: Excel, Pivot Tables, LookUps
Highly effective teamwork and collaboration skills
Ability to work effectively without supervision