Insurance Admin - Workers Comp (Customer Service)

Hours: Will be San Diego, California hours. GMT -8. Will be 8am to 5pm (could be 7am to 4pm). Forty hours per week.

Primary duties will be a broad supporting role servicing customers and assisting account managers and producers.
Some tasks may include:?
• General office work including daily mail processing and filing
?• Complete data entry, completing applications
?• Proposal preparation for prospective or existing clients?
• Preparing comparative quotes utilizing carrier rating systems or through accurate completion of ACCORD forms to be submitted to carriers
?• Documenting insurance files?
• Assisting with policy renewals
?• Assist with cancellations & reinstatements, endorsements and other related work
?• Manage ---------- incoming emails, tickets. Respond to tickets, and provide to a staff member in California when needed.

Experience Requirements:
- experience servicing workers comp insurance applications from businesses
- experience working for a US based insurance firm
- experience filling out Acord 130s
- excellent written English skills - you appear to be a native American English Speaker

Skills Required:
- Organization
- Able to easily learn software to use our online software, ---------- to manage the workers compensation insurance process

Our business:
- We "sell" workers compensation insurance to businesses. There is a lot of admin and follow up work that you will do to support our sales team.
- There are a lot of follow up questions from clients. You will answer them.
- You will keep the data entry in our systems 100% up to date.
- You will be 100% reliable to keep up with the workflow and coordination with the team, so that we can all build and grow the business.