E-COMMERCE OPERATION MANAGER

We are a rapidly growing ecommerce company in search of a long-term, career-focused employee who can grow with our company. This will be a full-time position, roughly 40 hours per week. We are seeking an experienced operation manager who's a problem solver and has a passion for working, collaborating, and growing within a team-based operation.

This role is tasked with acting as an operation manager for our growing ecommerce company on several online marketplaces, particularly Amazon and eBay. This person MUST be a proven leader, with experience collaborating and delegating with other team members on a variety of tasks. This person MUST be fluent in English, must take pride in their work, and must enjoy seeing results.

As an operation manager, you will follow our company guidelines to assist in:

· Inventory monitoring
· Shipment tracking
· FBA (Fulfillment by Amazon) operations
· Customer service
· Product research
· Advertising

…And much more. A qualified candidate for this position MUST have experience with the following tasks on the Amazon online marketplace:

· Reconciling lost/damaged/stolen inventory from FBA shipments
· Facilitating bin checks at FBA warehouses
· Securing reimbursements for inaccurate fees, inventory discrepancies, and customer damaged products
· Handling stranded and gated inventory
· Initiating removal orders
· Creating listings
· Answering messages from customers
· Removing negative feedback
· Pay-per-click (PPC) Advertising
· Product research and repricing


This person will be reporting directly to our Marketplace Manager as the leader of our virtual workforce. You MUST have experience managing fellow virtual team members, must be organized, assertive, a self-starter, and capable of working effectively and honestly. This is NOT a mindless role - it will be fun and challenging.

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Additional Qualifications
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- Excellent grasp of the English language, and a passion for good prose and writing
- Team oriented and able to coordinate across departments to follow through on tasks
- Quick to learn on the job and identify ways to improve processes
- Ability to analyze reporting information for tracking improvement of changes
- Takes pride in their work and enjoys seeing the results solving problems
- Willingness to continually learn on the job by keeping up to date with relevant information
- Communicates clearly within and across departments
- Enjoys optimization and critical thinking to find solutions

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ABOUT THE COMPANY
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We are a rapidly growing ecommerce brand specializing in home and outdoor products, with the majority of our business coming from the Amazon marketplace. We offer hassle free orders, flawless customer service, and dependability to our customers all over the world. We are constantly expanding the scope of our business and the variety of products we offer, and are always in need of devoted team members. Business is never slow or boring with our company!

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APPLYING
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Please email ---------- and ---------- with your relevant qualifications, experience, and contact information. In order to be considered for the role, you MUST include the following pieces of information in your response:

Link to your resume (please confirm that the link works)
Summary of your relevant work experience
Summary of your experience with Amazon SellerCentral, particularly involving:
Reconciling lost/damaged/stolen inventory from FBA shipments
Facilitating bin checks at FBA warehouses
Securing reimbursements for inaccurate fees, inventory discrepancies, and customer damaged products
Handling stranded and gated inventory
Initiating removal orders
Creating listings
Answering messages from customers
Removing negative feedback
Pay-per-click (PPC) Advertising
Product research and repricing

· Results of your bandwidth speed test (use the computer with which you’ll be working with at home) send us a screenshot via this link: http://www.speedtest.ph/
· Summary of how you stay organized and on track
· Email, phone number, and Skype ID to contact you directly


To verify your response, and to let us know that you possess attention to detail, the subject of your email should include the title of this position (Inventory & Shipping VA), as well as your favorite food. If you meet the qualifications listed, we will contact you for a formal interview and skills test. Thanks for your interest!