Are you a rockstar CSR?

How would you like to come work every day and be able to help clients, vendors, and residents turn issues into solutions? Are you able to follow process and policy while providing phenomenal support? If this sounds like you, we would love to interview you!

A little bit about us;
Fast growing
Fast paced
Team oriented
Communication is key!

About you:
Ability to speak and write near perfect English.
Ability to work 9AM-5PM EST Monday- Friday and every other Saturday
Experience with Help Desk technology
Experience with Ring Central
Ability to follow the process, ask questions when you don't ---------- tail orientated
Able to follow up and set reminders to do so.
Able to work quickly and independently in fast-paced environment

Working hours are 830AM EST- 5PM EST Monday- Friday and every other Saturday.


Job duties will include but will not be limited to the following

*Taking incoming calls for the company
*Entering notes on phone calls from tenants into our software system
*Entering maintenance requests into the system
*Task-Updates
*Keeping follow up notes
*Calling tenants to verify any number of things.
*Learning how, when and why things are scheduled and done.
*Helpdesk
*Late payment from residents- Phone calls and emails
*Able to use agent scripting tools



For your application to be considered please send your resume both in word and dictated, please send us the link for both. We are looking to hire starting next week and the right applicants can expect interviews to be set up ASAP. Experience in Property Management is a plus! If you have worked in the industry please provide us with the name of the company!