Full-Time Customer Service and Brand Health Manager

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TYPE OF WORK

Full Time

SALARY

US $400/mnth

HOURS PER WEEK

TBD

DATE POSTED

Jan 30, 2019

JOB OVERVIEW

We are looking for an experienced customer service manager to handle customer service for our website, Amazon, Facebook, and email. You will be the face of our company and will be responsible for creating and improving our brand health - our good relationships with our customers.

PLEASE NOTE the following important requirements for this job:
1. Job hours will be 9 am to 5 pm U.S. Pacific time.
2. Your spoken English is great! Because you'll need to answer the phone sometimes.
3. Must have experience answering Amazon customer messages
4. Must have experience managing Amazon reviews by responding to negative comments.
5. Must have experience with Wordpress, because you'll be working with our website.
6. Must use a CRM - please let us know which ones you use.
7. College/university degree preferred

You'll need to learn about our barbecue and grilling products, so that you can be truly helpful and supportive to customers. You'll be able to recommend other products as you get to know your customers.

Finally, the ideal candidate for this position has other experience, like Facebook advertising, Adwords, MailChimp, and has experience as an administrative assistant.

This is a long-term position for the person with the right qualifications and personality. We respect and value our team members. We want you to thrive and grow. And we are looking for a person who takes their job personally, and wants to excel, at work, and in life.

IMPORTANT: Please indicate in your email subject that you have the qualifications described above, and that you want to work during the work hours for this job.

ABOUT THE EMPLOYER

Contact Person: George Prior

Member since: July 16, 2018

Total Job Posts: 1

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