E-commerce Software Customer Support Agent

An experienced Email/Live Chat expert is needed for a hot, up and coming Ecommerce software company.

This is a part-time-full time position that we would like for you to grow with us and you will need to work closely with the COO in handling all tasks. Your hours may increase over time. We would also like someone to be online over weekends as well and the schedule is negotiable.

This position is not only limited to supporting our users as you will work with the content team in building up written content for the company.

These are just some examples of potential tasks and may be changed:
-Email/Live chat support
-Written content creation (SEO ready articles for company’s blog)
-Social Media Management
-Research & Cold Email Prospects
-Social Media Moderation
-Tech Support
-Ecommerce Product Listing
-Visitor conversion (selling/upgrading plans to potential users)

Requirements
-Excellent written & grammar skills in Engish (you will be tested on this)
-Problem solver
-High attention to detail
-Ecommerce background
-Written content creation knowledge
-SEO knowledge
-Dropshipping background
-Fast learner
-Ability to work in a high-pressure environment