Telemarketing Specialist

Job Responsibilities:

Facilitate direct sales by inform existing/ new customers about products in the company and encouraging them to make sales
Generating and qualifying leads from cold calling
Managing, tracking and following up on leads by calling them
Conducting sales presentations through the phone and screen sharing
Meeting monthly and quarterly sales goals in accordance with goals
Creating and updating daily activity reports
Take orders made by customers and ensure that they are successfully delivered to them in due time
Follow up sales delivery to customers and inquire about their user experience of goods purchased, making use of their feedback in rating customer satisfaction
Ensure proper documentation in the information system in due time and check through them for accuracy
Interact closely with other team members in the course of work to ensure that everyone is carried along and updated on work progress in order to achieve maximum results
Ensure that customers are treated cordially and are held in high esteem in order to make them patronize the company continuously
Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results
Coach team members on the best ways to carry out their duties by transferring expert knowledge to them to boost their skills
Meeting weekly, monthly and quarterly sales goals in accordance with goals

Job Requirements:
1+ years of experience in telesales and customer service
Knowledge of Excel – formulas, pivot tables, etc.
Excellent written/verbal communication skills
Attentive to detail, organized, patient

Benefits
Basic+ commission negotiable.
Guidance for IT and SAP Training will be provided for those with IT / Computer Science background with a possibility for overseas training in countries like Singapore, Malaysia
Possible to have job rotation and career path leading to Account Manager, Business Development Manager, ERP Consultant or Field Consultant.
Monthly company events such as trips, sports, personal development learning
Family oriented culture

Interested or fresh graduate candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified. Thank you for applying.