eCommerce Customer Service Superstar

Here's some of what is involved in this position:

1. Customer service - Must be able to speak, write and read English. English must be ABOVE average without an extreme accent. You will be required to oversee several email boxes, social media accounts (both Facebook & Instagram) and will need to respond promptly when inquiries are made.

2. Social Media - You will be managing our Instagram and Facebook accounts. This means you will need to assist with creating quality images, videos, captions, and helping grow both pages.

3. eCommerce/Shopify setup - You will need to know how to upload products to Shopify with relative ease. Know how to perform product research on dropshipping sites.

4. Must be an effective communicator.

5. Must be actively learning, reading and growing in social media and customer service. You will be required to go through different courses/training programs on marketing/business, to further develop your skillsets.

6. You will be bringing new ideas to the business and implementing them. You don't need to be "told what to do", and instead you're able to actively implement new strategies to help grow the business.

7. You must be honest, reliable and dependable. Your time will be tracked by a 3rd party software that you'll be required to sign into daily.

8. Must have reliable internet.

9. Anything else that may be required or needed, you're on top of it. They may be certain parts of the business we'll need you to help with or focus on, which you have no problem learning and diving into.

10. You will take responsibility for your work and be open to feedback as you learn and grow into the role, so your work is up to standard and aligns with our values.

11. You will be a problem solver, if you don't know the answer to something, you're able to find it online (GOOGLE, YOUTUBE) or ask someone for help so issues are resolved quickly and efficiently.