System / Network Administrator

About Us
Crystal Tec is looking for a System & Network Administrator. We are providing IT Managed Services to SMEs, Hotels, etc in Australia. Opportunities exist for experienced system and network administrators who have a proven record in delivering exceptional technical skills, support and services to meet client needs. We provide IT system & network management, business solutions and consultants. Working relationships with our customers are the key to our success.

About the Role
Systems & Network Management
Desktop support
Customer Support

Essential Criteria
Excellent communication skills & Proven customer service skills
Available on weekend Rotating shift
Expert knowledge in Windows Sever 2012 & 2016r2 and Mac Skills
Exchange Server, Office 365 and Remote desktop services
Installing, configuring and troubleshooting a variety of desktop and server software (e.g. Microsoft Office)
Setting up and maintaining backup software/hardware
Experience supporting Windows desktop and server operating systems
Good troubleshooting skills
Ability to working in a team
Ability to prioritise workloads
Support our clients in a professional & timely manner

Desirable Criteria
CCNA, VMWARE, Microsoft Certifications, Citrix
Linux/Unix
Knowledge of Mac and Mac Server
Experience supporting MYOB & Quickbook
Proven experience producing documentation of IT systems
Experience working in a team with a tiered support structure
Experience with VOIP and PABX systems
Security Management & Sharepoint
Managing customer relationships
Hotel Systems