Operations Administrator for vacation rentals business

Here at Host Liverpool, we provide vacation rental properties for guests visiting the City of Liverpool (UK) via platforms like AirBnB, ---------- , TripAdvisor, Expedia and HomeAway.

But we do much more than that. We want our guests, clients, staff and strategic partners to enjoy their experience with us and understand that we're serious about goals and standards too.

Right now, we're looking for an Operations Admin who can connect our team together; who understands the importance of high quality, high accuracy and timely information; someone who knows which pieces of information are relevant to which people, and can deliver it to them in a perfect format so they know exactly what they need to do... We hope that might be you!

Your main roles will include:

- Maintaining accurate records of events
- Competent user of Asana
- Responsible for creating projects
- Responsible for making sure the right task has the right title, contains the right description, subtasks and attachments, is assigned to the right person, has all the right followers, with the correct deadlines and due times, has all necessary tags and is posted under the right project
- Educating all team members on best practices of using Asana
- Responsible for creating and raising tasks
- Responsible for checking that tasks have been completed by the due date / time and marking those tasks as complete
- Connecting the right people to the right task
- Responsible for integrity of the information held on Asana
- Co-ordinating housekeeping and maintenance visits to the houses

In addition to your core roles, you will be expected to have the following qualities:

- Excellent written and spoken English
- Contribute to the 'Operations meeting'
- Impeccable thoroughness and attention to detail
- Fantastic communication
- Ability to use initiative
- Being proactive about your own progress and productivity
- Working with a culture of accountability, ownership and willingness to succeed through further learning
- Working in an organised way with clear emphasis on deadlines and the need to track and quantify performance

Experience of having worked on platforms like AirBnB and ---------- will be looked at very favourably, as will experience in the hotel and hospitality sector.

Your written English should be exceptional, your communication style should be concise, friendly and logical. You should also be able to handle arithmetic on the spot, and have a sound understanding of ---------- ’s important that you understand the admins we already have working for us have their own job roles, and part of your initial training will be to understand what they do by undertaking their responsibilities for a while. This will provide the foundation upon which your role will be built

We’re looking for someone who’s responsive, committed, reliable, trustworthy and places a high value on confidentiality and security. You must have the ability to remain confident, calm and quick under pressure and use initiative and common sense to achieve the goals of the business. A strong emphasis on systemisation, communication and written English will form a key part of your skill base.

We're an ambitious company, committed to high standards, and we're looking for similarly driven, motivated individuals to work with us!

We are advertising for the following weekly shift patterns (UK time):

1. Sun-Weds: 09:00-18:00 (36 hours)
2. Thurs-Sat: 09:00-18:00 (27 hours)

To apply, please fill out this Google form:

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Only applicants who have filled out the above form will be considered.

We look forward to hearing from you!

Best Wishes,

The Host Liverpool team