Remote IT Support via chat option from our website

we are looking for a competant IT Support Tech with good english language skills. You will be responsible for responding to customer chat requests and connecting to their PC's to enable remote support and fixes.

Eventually moving up to daily backup checks and pre-emptive support requirements.

You will need good analytical skills along with experience in Windows 7 to 10 and possibly MAC OS X. This will include network experience and printer/internet connectivity. Anything outside these requirements you will be required to pass over to our in house engineers. Ultimately we are looking for a very well experience 1st Line / 2nd Line Technical Support individual.