Amazon Customer Service

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Job Overview

Our company is looking to hire immediately 1 full-time Customer Service Specialist for our online shopping ---------- is a long-term job.

•Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
•Resolve customer complaints via phone, email, mail or social media.
•Work with customer service manager to ensure proper customer service is being delivered.
•Keeping records of customer interactions, transactions, comments and complaints.

RATE: It will be an hourly rate that will be paid Bi-weekly via wire transfer.

OFFER: $400 for the first 3 months and it will increase to $450 after 3 months working with us.

SCHEDULE: M-TH 9 PM to 6 AM MNL Time
F 9 PM to 2 AM MNL Time
Sat-Sun - Fixed OFF
30 mins paid break

Requirements:
•Experience in Customer Service is required. Amazon experience is a plus!
•Strong phone contact handling skills and active listening
•Ability to multi-task, prioritize and manage time effectively
•Excellent written and oral communication skills
•Stable internet connection with a modem for VOIP phone which will be provided by the company
•Personal computer/laptop

For all interested applicants, kindly send me your voice recording answering the following questions:

•Tell me about yourself
•Why should I hire you?
•Why do you want this job?
•What can we expect from you in your first three months?