Amazon Customer Support USA

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TYPE OF WORK

Freelance

WAGE / SALARY

Negotiable

HOURS PER WEEK

TBD

DATE UPDATED

Sep 26, 2018

JOB OVERVIEW

I need someone to reply to 5-10 emails a day and maybe 1-2 phone calls it is random, sometimes no calls for 3-4 days. Ideally, if you see the skype number ringing then answer, or just call back as soon as is convenient, the quicker the better of course and all US based ---------- will take around 30 minutes in total a day so it isn't a lot just needs to be kept on top of and offer excellent customer service. I may have some other tasks as well so 30 mins to 1 hour in total 7 days a week with extra bits in-between as needed.

This person needs to be familiar with Amazon Seller Central as this is where all sales take place. The product is a consumer electronic product which I have plenty of videos for and will provide all training so that they can comfortably answering customer concerns. As it is US hours the person needs to be able to be able to keep on top of this with an excellent internet connection and perfect English.

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