Customer Service Representative

CSR Main Responsibility:
1?Resolve customer inquiries & complaints via email, livechat, phone calls.
2?Attempt to persuade customer to reconsider cancellation.
3?Assist with placement of orders, refunds, or exchanges.
4) Report to CS manager.

Requirements:
1?Fluent in Oral and Written English
2?Good communication skills
3?Good problem solving and negotiation skills
4?Ability to work with little supervision and pressure.
5?Positive, Solution-Oriented Attitude

Related Information:
Work time: 9a.m.-5p.m. EST Mon-Fri
Salary: PHP 22000 to PHP32000 according to experience