Virtual Assistant/Customer Support & Data Entry Expert

Come work with us!

Who we are:
We are a growing US-based corporation that specialize in managing international franchises in the food sector. Our aim is to provide exceptional food with exceptional customer service, while making a positive impact in the sustainability of our community. We treat all of our people with dignity and respect; and always appreciate the same in return. We constantly go above and beyond in our care for our customers.

The role:
We are seeking a part-time professional to join a high-performing ---------- this role, you will help to develop two important sales channels that we want to grow this year. Ideally the candidate will also coordinate and execute B2B lead generation and ---------- this position, you will learn, grow and be challenged. The ideal candidate is someone who is creative, positive, energetic and reliable who will be able to come up with fresh ways and ideas to sell our products, engage our audience and grow the business. The candidate will be responsible for managing projects, multiple tasks, calendars, email and voicemail assistance, prospecting and calling clients and data entry. This is an opportunity to be part of a high-performing team of 'A players' that are self-starters and constantly push to build our exciting brand.

The applicant must have excellent time management and organization skills, and be able to learn processes very quickly and follow directions precisely. Applicant must have excellent problem-solving skills and resourcefulness, and must be able to work well under pressure. Working hours are very flexible but prefer ability to also work between 8am-6pm Central Time when needed. The role is part-time with option for full-time as skills progress.

Some of the responsibilities include:
- Build and manage database of clients
- Customer Service support, follow up and resolution with clients
- Contact potential customers to offer product and services
- Perform lead generation research for different projects.
- Work with large databases of leads, contacts, and accounts.
- Analyze and collect data from different sources.
- Write sales call scripts
- Complete documentation process with clients
- Learn product menu and new product pipeline
- Research special events to promote our products
- Social media support (Facebook and Instagram)
- Support in designing of ads and marketing material using brand guidelines
- Compare competition pricing
- Measure and report performance indicators in Excel
- Brainstorm new and creative growth strategies
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
- We are looking for a reliable individual (NO AGENCY PLEASE) with excellent English.

Requirements:
- Fluency in written English, exceptional verbal and written communication skills
- Excellent organizational and time management skills
- Experience and proficiency with Microsoft Word (formula building skills required)
- Very comfortable working in the cloud, using Google Apps
- Handle phone calls and all related correspondence
- Extremely detail-oriented and able to meet deadlines
- Excellent problem-solving skills and resourcefulness
- Ability to do internet searches to find basic data on prospects
- Ensure adherence to company procedures and policies
- Leadership skills with the ability to lead projects and people
- Obsessed about growth and learning - always looking for new and better ways of doing things.
- Must be familiar with American Culture and references
- Skype and ---------- are required
- Coordinating with Company clients to schedule meetings and send documents are required.
- Always reliable and punctual
- Fun to be around. You add to the energy of the room.
- Experienced on the phone and general lead outreach experience.
- Personal laptop
- Mic and Headset for clients and internal calls
- Quiet workspace

If you think you are qualified for this job post, please apply and then follow this link and complete the form. Then wait for further instructions.

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Ps. Thank you for your time.