Team Leader | US Account | Ortigas

WHY APPLY FOR THIS POSITION?
? Competitive salary package
? Fixed schedule and consecutive offs
? Real work-life balance
? Great working environment with tight-knit team

JOB OBJECTIVE
To provide leadership, training, coaching, and support to a team of Client Care Associates in meeting and exceeding performance metrics.

SKILLS & QUALIFICATIONS
• Minimum of 2 years of experience as Supervisor or equivalent role with experience in the field of customer service.
• Must have handled a US account.
• Bachelors/College Degree in any field.
• Background in auto claims or other types of insurance is a huge plus.
• Strong English communications skills in both speaking and writing.
• Ability to coach and train to maximize performance.
• Willing to work night or graveyard shifts.

FOR FASTER PROCESSING, PLEASE SEND YOUR UPDATED RESUME TO ----------

? Walk-in candidates are welcome from Mondays to Fridays 10:00 AM to 3:00 PM.