Appointment Setters (Part Time/Full Time)

ooking for diligent people who can provide world class service for our clients.
BASIC REQUIREMENTS:
1 year customer support experience is a must and has experience working online
Appointment setting experience is a plus
Fast computer/laptop and at least 5 MBPS internet speed is highly required
Back-up Internet required
Must own a noise canceling headphones and working video camera
Excellent communication skills (oral and written)
Strong phone contact handling skills and active listening
Has a natural desire to serve and go the extra mile for customers
Familiarity with CRM systems and practices.
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, keen to details, knows how to prioritise, and manage time effectively
Smart, energetic, adaptable, flexible and has integrity
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RESPONSIBILITIES:
- Handle client emails and online chat, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Maintains client records by updating account information
- Provides back-up online support for our events
- Handles incoming and outgoing calls for clients
- Outgoing calls for appointment setting for a solar company
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LOCATION: Home-based
RATE: $110 Commission per Appointment + Incentives
No base pay but you can earn as much as 60k or more a month.
Night Shift part time or full time slots available
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TO APPLY (YOU MUST COMPLETE EACH TO BE CONSIDERED):
1. Send your resume/CV to ---------- through private message will NOT be considered.
2. Use “solar + Last Name” as the subject of your email.
3. Attach a screenshot of your internet speed via speedtest.net
4. Record a short audio introduction of yourself. Just give us a very quick feel for who you are and your experience. Keep it under 1min please. Just attach a dropbox or gdrive link to your recording for us in your email. MP3 format
5. Answer the DISC Test ---------- and screenshot the results and attach it to the email.