Data Entry / Collection

1. Collection calls and/or correspondence in a fast-paced goal oriented collections department.
2. Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, client reconciliations and processing credit memos.
3. Accountable for reducing delinquency for assigned accounts.
4.Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
5.Must communicate & follow up effectively with sales dept regarding Clients accounts on a timely basis.
6. Establish and maintain effective and cooperative working relationships with the Clients.
7. Perform other tasks that may be assigned from time to time.