Tow Choice Customer Service Representative - Phone Handling PT/FT

Our company is looking for virtual assistants to receive incoming calls from the US. We are a growing start-up company, looking for long term stable people. Other skills are a plus. Please read the entire posting before hitting "reply" and ignoring the instructions.

General Summary:

• Provides customer service support to Tow Choice Company by obtaining, analyzing and verifying the accuracy of all information that is needed to cater the customers the service that they need in a timely manner.
• Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.
• Prepares customer service summary reports through the use of timesheet and call logs.
• Co-ordinates the handling of difficult and/or unusual situations with the HR Manager and/or HR Director.

*** Skills requirements: ***

Fluent English - little or no accent
Ability to talk and handle incoming phone calls
Ability to communicate

*** Hardware requirements: ***

PC or laptop
Reliable wired internet connection for video conferencing
Minimum Internet Speed of 1.5 mbps
Skype
Good microphone
Quiet background - without dogs, chickens, traffic, or babies/children in the background

*** Candidates will be selected based on: ***

English fluency
Quiet background
Experience, skill level, and ability to learn.

*** Wage will be determined by experience and skill level.


*** Please fill out this form ***
https://docs.google.com/forms/d/1y6Fmoh63anex2gUudtskvAOBg1Iqt53IdDlquXrykeA/viewform

Please do not send messages to this account on OnlineJobs.ph.

You may message me at maybellegargar(at)gmail.com.
You can also send your resume, credentials and cover letter if you want to through my email.

What matters will be your ability to follow directions, regardless of skill.