Office support VA

I need a proactive, friendly, creative individual who is proficient in written and spoken english to help me with administrative duties and dealing with clients over the phone on ad hock basis.

1. Chase reports from wotkers - they have to be with us in 48 hours from day of supervision (via emails or txt, which ever is cheaper for you)
2. Check spelling, grammar, layouts of the reports, clarifying if necessary with the supervisors what they meant in the report if unclear to the reader.
3.Email reports to me in Word and PDF format.
4. Skills with Quick Books - issuing invoices, chasing payments, reconsile accounts.
5. Check if clients paid for reports - then also email them to clients.
6. Creat list of clients (mum/dad/lawyer...)
7. Do the intake/interview with the clients - I have questionnaire VA needs to ask the clients. Prepare answers/notes available on line or emailed to me so next person picking up the file knows what to do and what the issues are with that client.

8.Answer phone calls from clients and explaing what services we provide; writing down their preferred times and suburb and hours required.Guiding them to our web site for booking and application form.
Write blog article/newsletter once per month to promote the business.
9. Create Instagram and Facebook posts with pictures 2 per week.
10. Help Set up Mail Chimp to auto reply when receive email enquiry. (Thank you for contacting us, one of our friendly staff will be in touch with you shortly…)
11. Any other admin duties that may arise.