Customer Support Specialist (Office-based)

INTRODUCTION:
We are on the hunt for the a new member in the team who has a passion for Upgrade to see actual info an industry of great distrust, we need someone with an affinity for people and building trust. If you find yourself engaging in forums endlessly, joining different FB groups and connecting with people, or simply just being the go-to person for information or issues whether in messenger or Twitter. Why not get paid to do what you love while leveling up your skills and thriving in a role with global possibilities than just surviving in another mediocre job.

THE COMPANY:
We’re an international tech-company in the Crypto industry, working on a number of very exciting and highly scalable projects. We represent a small number of closely linked brands which are taking over the industry at a blazing speed.

We’re a team of super passionate Marketers who all strive to lead the industry and execute campaigns that leave the competitors thinking, “What’s their secret?”.

Our office is located in IT Park, Cebu City. We provide free lunch, coffee and all the stuff you would expect from a company who values it’s staff.

We provide continuous professional development opportunities to ensure all of our team members are at par with international standards.

JOB DESCRIPTION:
A customer support specialist in Cryptaldash provides a specific information regarding the exchange and how it works. One should be well-versed in working with answering questions and resolving issues.


QUALIFICATIONS:
Teachable
Multi- tasker
Keen on learning new skills
Proactive
Can work with less supervision
Flexible on time schedule
Knowledge about how cryptocurrency works is a plus factor.


RESPONSIBILITIES:
One should answer live chats and emails.
Provide troubleshooting information.
Assist and guide the client on solving the problems.
Report and analyze customers' information and needs.
Solve issues and tickets.
Should make customers happy and satisfied through communicating well.

BENEFITS:
Flexible work schedule
FREE lunch
Exciting company events
Superb work environment
Health insurance benefits
Performance incentives

How To Apply:
We only have room for A-Players on our team, this is your chance to prove you have what it takes.


Apply Here
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