Wanted: Top-Notch Customer Service Representative

Hi there!

Looking for a fun and exciting job with tons of room for growth opportunities? Do you need a long-term, stable job that's enjoyable? We have the perfect job for you!

We run a growing eCommerce brand and we are looking for a top-notch customer service representative to join our team!

What we're looking for:
- Exceptional English communication skills (written and spoken)
- Detail oriented and takes initiative
- Exceedingly disciplined
- Excellent work ethic
- Inclined to learn and improve with training

You will be responsible for:
- Handling customer emails and tickets with Gorgias
- Handling customer live chat inquiries
- Handling customer inquiries over the phone
- Social Media Moderation

We're looking for individuals with impressive English speaking skills, and most importantly, have a very enthusiastic and passionate personality. We're looking for an individual who likes to take initiative and has an exceptionally strong eye for details.

Requirements:
- Prior knowledge of Gorgias and Shopify (or the ability to learn quickly)
- Strong internet connection (Main)
-Back-up internet connection
- Desktop or Laptop

When submitting your proposal please answer the following questions:

- What did you like and dislike about your previous job?

- What are your expectations of the next position you accept?


**This position has potential to include other administrative work and bonuses, as well as opportunities for promotions and growth within the team.

Skills required:
• Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry
- Email Management
• English
- Speaking
- Writing
- Cognitive
• Customer Service & Admin Support
- Content Moderation
- Customer Support
- Email Support
- Phone Support
- Social Media Moderation