Customer Service Support needed

Lets ensure GREAT Customer Experience in this Great Organization

Responsibilities
1.Support day-to-day Customer Service work in every calls both inbound and outbound in accordance with approved SOPs/Policies
2.In depth awareness of the entire process; identifying operational factors which influence the process
3.Able to provide First Call Resolution on any concerns related to products bought by Customer
4.Develops good working relationships with internal & external customers
5.Assist in monitoring Product Delivery progress to Customers
6.Reschedule Delivery, if needed
7.Any other work assigned, whenever needed.

Role Requirements
1. Diploma or above in Business Admin or related discipline
2. Experience in conducting Customer Service (CS) work on a daily basis
3. 1 year Experience in handling CS Agent work in a BPO or Call Centre is preferred (Please provide Contactable Reference)
4. Hard working, ability to follow instruction at all times and can work with minimal supervision

Why Join Us?
1. Immediate position
2. We offer attractive pay structure
3. We are an expanding company
4. We are GREAT
Please write back with your verifiable resume along with contactable info’s of your previous work character reference.
We regret that Only Shortlisted candidates will be notified.