Customer Support/VA.

To begin, you will be completing a range of tasks so have a better understanding of the all round everyday processes.
MAIN JOB RESPONSIBILITES:
Responding to customer emails
Looking after facebook fan pages
Product Research
Importing and Exporting Orders on eComm platforms.
Processing and cancelling orders, changing customers details in eComm platforms.
Live chats
Handling required admin works.

REQUIREMENTS:
English is a must. You must be able to speak/read/write fluent English.
Must have experience using Zendesk and Dropified.
Must have experience with eCommerce platforms -Magento or Shopify. Provide past eCommerce
portfolio.
Flexible to work on USA or Phillipine time.
Flexibility to work on weekends if required.
Being able to answer to a project manager.
Being able to work in a team.
If you have never worked on an ecommerce website (ideally using Shopify), you will not be
considered.
2-3 years of progressive customer service experience with at least 1 year of demonstrated in-house
professional experience in email support.
We are looking for serious team-members only. Do not apply if you do not fall under these
---------- erested applicants, if you feel you have what it takes to join our awesome team, you feel that you’d be a great fit for us, and you want to apply -- Click on the link below to fill out a simple form:

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