LOOKING FOR VIRTUAL ASSISTANT TO HELP SET UP AND OPERATE AN ONLINE RETAIL BUSINESS

What you’ll be called: Kaki's Super Amazing General virtual assistant

Where you’ll work: From your own home, or located of choice, but you’ll be required to be accessible by phone, email, video chat, etc. during your scheduled work hours.

Who we are: Kaki is an online product curator and retailer, and we are looking for a general virtual assistant with online retail knowledge to complete clerical projects and administrative tasks that are anticipated to require around 10 hours per week initially.

Who we’re looking for:
Our ideal Virtual assistant is someone with great organisation skills and proactivity. You have very good communication skills and love to provide great customer service. Your ability to research and organize information for better analysis are proven. You love to deal with vendors, customers and other suppliers to complete your assigned projects. You are discrete and have excellent work ethic. You are able to use technology to work virtually (using Google Hangout, Whatsapp, email, phone, etc). You can do basic photo editing, for example to make a photo look a bit better, to combine images into one graphic, or just make a small change to a graphic design in Photoshop. You pay attention to detail, and will include the word “unicorn” in the subject email of your application to prove it. Most of all, you know how to do great work without supervision and are focused on delivering ---------- sential duties and responsibilities include:
Answering/forwarding emails from customers, partners, and vendors as first point of contact
Finding suppliers, doing product research
Editing product photos
Creating basic graphic designs or retouching graphic designs on Photoshop or inDesign
Create/update product listings on Amazon or other selling platform
Coordinate product shipments with prep centres
Prepare, research and organize information (usually in Excel, PowerPoint or Word, or Google Docs equivalent)
Handle confidential employer information
Collaborate with writers, graphic artists, and designers
Make business purchases and deal with vendors
Arrange payments for vendors and sales expenses
Schedule meetings and arrange employer’s calendar when needed (not often)
Manage filing systems, update records, and make sure the Google Drive is always organized

Knowledge and skills:
Experience in customer service
Strong research skills (researching keywords, suppliers, manufacturers, ...)
Some knowledge of online retail sales (Amazon, Shopify)
Excellent professional, verbal and written English
Excellent phone, email and instant messaging communication skills
Able to organize and manage large amounts of files and information
Familiarity with current technologies, like desktop sharing, able to use Google Hangout, WhatsApp, Slack, etc.
Experience with word-processing software and spreadsheets (e.g. MS Office, Google Docs)
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Demonstrates excellent time management skills
Self-directed and able to work without supervision
High school diploma
Experience with Amazon and Ebay, a big plus

Work Environment:
You will be expected to work in a location of your choice, and be accessible virtually during your work hours.

Position Type/Expected Hours of Work:
This is a part-time position, initially. You are expected to work 2 hours a day, Mon-Fri. Specific times of work will be discussed and arranged once you have been selected. Ideally, you'll love your job with Kaki, and we can do great job together for a long while.

Travel:
No travel is required.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Above all, if you are very motivated, speak and write English well, know how to research and organize information, and are a quick learner, don't hesitate to apply even if you don't have all the skills outlined. I'm looking for someone with a great personality and who is not afraid of learning new stuff and learning from their mistakes.

Good luck!