Full Time Amazon VA for Growing Ecommerce Business

Strong preference given to candidates with previous experience working on Amazon Seller Central Platform

We have been selling on Amazon USA for 4 years and are expanding rapidly. We are in need of a full time VA to help with the following tasks:

• Customer Support, including responding to customer emails, complaints, and questions. Issuing refunds and/or product replacements.
• Keyword research, including Viral Launch, Merchant Words, Google Keyword Planner, and Sellics Sonar
• Manage/create review sequences in FeedbackWhiz
• Monitor product reviews and troubleshoot including contacting customers and cataloging defect trends
• New Listings added through Seller Central
• Uploading listing Content.
• Monitoring FBA inventory levels and forecasting re-orders
• Monitoring our seller account on a daily basis
• Coupon code & Promotions.
• Shipping queue monitoring.
• Current Listing Enhancement
• Sales and Profit Report for each Amazon product.
• Product Optimization
• Manage Keywords
• Monitor Lightning Deals opportunities
• Create and monitor Amazon Ad campaigns including sponsored products and AMS
• Create Cases and Monitor all the open Case logs.
• Reconcile inbound shipments to FBA
• Social media management including Facebook, Instagram, Twitter, Pinterest, and Youtube
• Email list management

Technology/Tools We Use: Windows 10, Adobe Illustrator, Photoshop, Microsoft Excel, Word, OneNote, Skype, Google Drive, Google Sheets, Acrobat, FeedbackWhiz, Sellics, InventoryLab, PPC Scope, Gmail, Greenshot, Notepad++, Dropbox
Social Media: Facebook, Instagram, Twitter, Pinterest, Youtube
This is a fulltime position (40 hours per week). You may work from home, but must have your own computer with stable, high speed internet connection. You may set your own hours, but must be able to overlap with central US time for 2 hours each day (Approximately 8-10 AM Manila time, but flexible). Customer emails will need to be responded to within 24 hours, even on weekends.

If you are a ROCK STAR who is a good fit for this position, perform the following to apply:

1.) Send an email to ----------
2.) In the subject line, put “Amazon VA” only. If you do not have this in the subject line, your application will be ignored
3.) Tell us what you know about Amazon, and your related work experience.
4.) Tell us what your computer setup is at home. Type of computer, specs, etc.
5.) Go to speedtest.net and take a broadband speed test. Take a screenshot of the results and paste in the body of the email.
6.) Tell us your Skype ID if any
7.) Tell us about yourself. Why would you like this job? What are your career goals? How can you help our company, and how can we help you fulfill your career aspirations?
8.) Attach your resume
9.) Explain any experience you have with the technology and apps that we use as well as any experience with social media management
10.) Indicate your desired start date
11.) List your expected salary requirements.

If you do not follow the instructions above closely and provide the information requested, your application will be discarded. We will not respond to incomplete applications.
Skills required:
• Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry
- Excel
- Research
• English
- Speaking
- Writing
• Marketing & Sales
- Email Marketing
- Sales Representative
• Customer Service & Admin Support
- Customer Support
- Email Support
- Social Media Moderation