Senior Network IT Consultant / Network Administrator

South Florida IT Company currently seeking a full-time position MCSE consultant, The successful candidate must have expert knowledge of Microsoft Windows desktop, Server O/S, and MS-Exchange and have exceptional articulation, documentation, presentation, and communication skills. The candidate will work closely with client's staff to provide full-service IT outsourcing. The position is remote for support of our customers throughout Florida. Key areas of expertise include Exchange-based email, Active Directory, security, server monitoring, and network infrastructure. Candidate must have MCSE 2012, experience managing a team and knowledge of the business process.
Typical customer tasks involve:
Support and troubleshoot client's users, servers, workstations and networks. Work on-site or remotely to diagnose and resolve problems.
Maximize system availability and performance through fault-tolerant configuration, efficient network architecture, and proactive server monitoring, while keeping in mind the customer's business goals.
Support and manage a variety of applications including but not limited to: office automation applications email applications, phone communications, and high-speed internet connections.
Create on-going documentation of the environment as it evolves, including detailed time records of account activity.
Be able to recommend and specify new server communications equipment and/or software to support growth and additional applications.
Set up and evaluate various information services and applications for clients or internal infrastructure.
Specify and order new equipment and/or software to support growth and additional applications.
Evaluate and understand clients business in order to provide recommendations/solutions to aid clients growth.

Minimum Technical Work Experience Requirements:
Ability to troubleshoot application problems including desktop application integration issues, server problems, data service issues, and connectivity problems.
Knowledge of state-of-the-art personal computers and associated peripherals, LANs, software and data communication packages in order to configure systems and to diagnose and correct system malfunctions.
In-depth knowledge of widely used personal computer and server software packages in order to provide technical assistance on related projects.
Ability to translate business requirements into technical solutions
Strong troubleshooting and communications skills, and the ability to implement quick workarounds to technical problems.
Willingness to exchange information with clients and colleagues.
Ability to operate effectively in a mobile office environment, providing consistent follow-through and utilizing remote access and wireless connectivity technology. Familiarity with remote monitoring tools and remote troubleshooting techniques.
Excellent problem-solving capability, able to utilize all available resources to quickly resolve issues and provide best practice IT solutions
Ability to document work continuously throughout the day and provide detailed ticket and timesheet updates
Take a personal interest in the technology supported and responsibility for the quality of work performed
Desire and self-motivation to learn new technologies and stay abreast of industry changes
Ability and positive attitude towards working with a diverse range of technology daily
Familiar with best practice IT procedures for networks from 5 to 50 users, ability to convey essential information to clients
5 or more years of implementation and support experience with the following technologies:
1. Server Platforms: Windows 2008/2012 Server (AD, DNS, Security, Backup/DR, ESXi, VMware)
2. Server Virtualization and Shared Storage
3. Network Applications: Exchange 2010-2016, SQL 2008-2016, Terminal Services
4. Desktop Platforms: Windows 7/8.1/10 (32/64bit) (Group Policy, Profile Management)
Minimum Management/Business Work Experience Requirements:
Must have professional services / IT consulting experience.
Must have experience managing subordinates.
Must maintain a positive attitude during high stress, overwhelming pressure and "challenging" clients
Able to dynamically and positively multi-task across numerous issues and clients in a high-pressure environment.
Able to take ownership of projects and complex problems and follow through with minimal supervision.
Must understand clients budgetary needs, corporate goals and workflow process.
Must have strong team leadership, be focus on results and enable businesses to operate more effectively.
Sales and Marketing experience is a plus.
5+ years of desktop and server engineering and administration experience is mandatory -- Classroom or training center time does not count towards real-world experience.
Certification/Education:
Microsoft Certified System Engineer (MCSE) 2012 or higher
Degree in CIS or MIS and 5 years work experience in information technology, tech support call center or equivalent work and/or training experience.
Recruiters, please do not contact. Long Term Employment. Candidates without Certification and Experience will not be considered. Application/Resumes without desired salary requirements will not be considered. Application/Resumes with cover letters will get preferred treatment. Applicant must pass background test.

Job Snapshot
Other Pay: Monthly Bonus for Up Sales.
Employment Type: Full-Time
Job Type: Consultant, Information Technology
Experience: At least 3 year(s)