Customer Service Team Leader for Amazon E-shop

Valuelink is a high-tech enterprise, with developing “brand e-commerce + e-commerce software + e-commerce community” as three main business. In brand field, Valuelink establish its own well-known brand and export its high quality products to Japan, America, European market and so on. Launched software provides integral support to other e-commerce seller in product choosing, data analyzing, market promoting and store managing. Gradually Valuelink gather more and more sellers in this experience-sharing community.

From the year ---------- , Valuelink were awarded by Amazon platform as representative seller over ten times, and also verified by local government and community. Developing top marketing and service among e-commerce field is Valuelink’s goal. Valuelink is devoted to introducing China brand to the world.

What We Provide
Salary: high salary with performance reward.
Work time: night shift with 8 hours per day
Work place: work at home.
Training: To help individual better adapt to the job, company will provide professional training for how to use message system, how to handle customer problem effectively.

*Please notice that we will have training courses in Manila, so you have to live in or nearby the city

What We Want
1.Language skill: Candidates should have great English reading and writing skill and have the ability to handle emails in English.
2.Data entry and analysis ability: Candidate need to record the customer problem revealed in the email, that requires the candidate familiar with Excel and Word. And with these data, the candidate could offer precise feedback to company.
3.Personalities: The candidate should be good at communicating with great service awareness. And strong work ethic is required for this job.
4.Text Entry ability: The candidate should be able to type at high speed
5.*Necessary*: 2 years at least in a management position
And work experience as a customer service specialist for a Amazon shop

When you apply for this job, please provide us below information:
1. your expected salary.
2. your resume.
3. taking a quiz in this link: ---------- .

Skills required:
• Team Building and Coordinating

• Office & Admin (Virtual Assistant)
- Data Entry
- Excel

• English
- Writing

• Customer Service & Admin Support
- Customer Support
- Email Support

Skills required:

• Customer Service & Admin Support
- Customer Support
- Email Support
- Phone Support
- Tech Support