Amazon Customer Service, Support Agent (VA-Virtual Assistant) - EXCELLENT USA ENGLISH (FULL TIME)

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TYPE OF WORK

Full Time

WAGE / SALARY

$6+ per hour, Negotiable with Experience

HOURS PER WEEK

TBD

DATE UPDATED

May 24, 2018

JOB OVERVIEW

We hope you read the description and apply for this position. This is a new position to our growing team. Friday-Monday are the starting days.

Please send a link to a video (on one of your choice: youtube or dropbox) of about 30 seconds to 1 minute. Please show yourself with a camera, and explain what makes you a great fit for our team, or any team. We like to see in the video your work location, and computer you work on (use mirror if camera is built into pc).

Please also perform a speedtest on speedtest.net with server (do change server, middle right bottom) to Aerux Broadband, Denver Colorado on ---------- and send screen shot.

Please note that you must use the phrase "I am an IMG RockStar because….(state why)…." in the video.

We are looking for an Online Assistant for the following tasks, but not limited to because the job will grow. Growth and adapting to new online changes will be part of this job, but with growth includes increase in salary plus additional bonuses.

1. Message reply and support to online inquiries from Mainly Amazon, plus eBay.
2. Perform Administrative eCommerce Tasks.
3. Will also be required to assisting with customer order processing, returns, assisting in removing negative reviews, exchanges, feedback, Amazon notices, ASIN checking, etc.
4. Assistance in databasing as well, google doc and/or excel.
5. Billing assistance and follow through with customers in Quicbooks and/or Freshbooks online.

1. Time and days here are in USA Mountain Time. Your days are Thursday through Monday. So your days off will be Tuesday and Wednesday.
2. Denver CO, MST, 9 am – 4:00pm (7 hour shift or you can do 10am-4pm with 1 hour break). This is a night shift for you.
3. This may lead to a full time position with more pay. Currently the job is guaranteed at the 32 hours a week starting. This is $6+ (More if experienced) USD per hour as posted.
4. More time will be required during November 2018 to January 2019 and you will be able to do full time starting November 2018 if this is a fit. Then depending on work, full time employment with bonuses would be after.

Previous Experience and/or Knowledge Preferred in:
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Dropbox (File Sharing)
Google Docs (Gmail email required)
Hubstaff
Asana
Quickbooks
Freshbooks

COMPUTER REQUIREMENT:
- High Speed Internet of 5Mbps UP and 30Mbps Down, minimum to Aerux link provided above. If you don't have, it it ok as you can upgrade when you receive job.
- RDP Access (Windows 10 or higher)
- Dual Monitors. Ideal is (2) 24" Monitor is prefered based on other employees. But you may use 19" laptop as main and additional 24" as second to start.

Additional Job Training will be provided.

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