Sales & Promotions Coordinator (attractive salary, work from home, set your own hours, unlimited paid holidays)

Make a Dent in the Universe by Solving the Number One Problem Faced by Medical Researchers

Hello—we’re Trialfacts, a remote company, and without us, a lot of medical research would not be possible. We’re searching for a Sales & Promotions Coordinator to help our CEO and the rest of our team solve our clients’ biggest problem. If you’re looking for a position where you can set your own hours, take holidays as you see fit, work remotely from home, and help medical research succeed, then please read on.

Today’s highly sophisticated medical system has added nearly 20 years of life expectancy, reduced infant mortality by 90% and maternal mortality by 99%. Polio, leprosy, smallpox, and tuberculosis are practically eradicated, even in the poorest countries in the world. There’s plenty of room for improvement, but a big part of what’s been achieved is due to new medications, medical devices and understanding developed through clinical research.

Our clients – medical research organizations, are working hard to continue to develop treatments, increase our understanding, eradicate sickness and improve quality of life. Their biggest challenge is spending half of their time searching for and never being able to recruit enough of the patients required for their clinical trials.

Our company – Trialfacts, removes the biggest hurdle and frustration to conducting their research, by recruiting the patients they require for their clinical trials, and many times thereby saving their research. We’re the only company in the industry to also do this in a predictable and reliable manner, by determining upfront exactly how many patients we can recruit, and backing that up with a money-back guarantee.


We’re looking for someone who can:

Manage— This is not a sales assistant role, instead you’ll be performing the critical task of keeping our sales and team working like a well-oiled machine by managing each sales opportunity like a project. Our CEO is our salesperson, and you’ll be managing him, other team members and resources to ensure we meet our sales targets.

Hustle— While our CEO will perform all sales meetings, it will be your responsibility to hustle opportunities through our pipeline by following up and scheduling the next part of the sales process. You’ll be responsible for replying to enquiries our outbound email campaign generates, and will need to maintain a 5%+ booked sales meeting rate.

Market— The second half of this role is to work with our CEO to design, test and manage additional marketing campaigns to grow the number of sales meetings performed by our CEO each week.

Learn— No experience is necessary, but you’ll need to rapidly develop a thorough understanding of the industry, our clients, their concerns, and our service, within two months (you’ll be trained and working closely with our CEO), so you can hit the ground running.


What’s in it for you:

Autonomy— We don’t have set working hours. We don’t have a holiday policy (you can take your holidays whenever you want). We don’t micromanage or babysit.

You’ll be accountable to the rest of the team purely on your results, and not on the number of hours spent working, calls made, emails sent, etc. Our team is remote (we communicate via Slack and Google Hangouts ). We set our own hours based on what works for us and our clients. As long as you have a good internet connection and can overlap with our clients’ working hours, you can work from wherever you choose. You will need some flexibility to overlap your working hours with our CEO in Australia.

Innovation— We’re the first and only company in our industry to guarantee our results. We’ve launched innovative patient recruitment strategies (e.g., our phone screening appointment system, researcher interviews) that provide predictability and certainty in a volatile industry, and we’re constantly improving our service.

We apply the same innovative approach to our sales process (or, as it is known to our clients, our due diligence process). We’ve streamlined and automated (think templated emails, automated follow-up, and optimized proposal templates) a lot of our sales activities, on top of using the latest and greatest sales automation tools (e.g., Mixmax, ProsperWorks, Google Apps, Zapier, etc.).

Impact— Trialfacts plays an extremely important role in contributing to medical research and driving humanity forward. Our clients—researchers working at universities, pharmaceutical companies, biotech companies, natural medicine companies, hospitals and medical practices—work hard to develop treatments that cure diseases and improve quality of life.

We are the only company that solves recruitment problems in a predictable and reliable way—our consistent, results-driven process makes us the only recruitment company that provides a money-back guarantee.

Growth— As a member of a small team you'll be exposed to many areas of the business. You'll be given the opportunity to learn many new skills and experiment in many new areas, as well as progress and build on what you already know. You'll be testing and implementing new marketing strategies. You'll have access to courses, books and training programs paid for by Trialfacts.

Opportunity— We’re a rapidly growing company, 100% year-on-year via organic growth through repeat business, referrals and new clients. We're an innovative company in an industry ripe for disruption.

We offer an attractive salary + results-based compensation package, and the possibility to grow into positions of additional responsibility and/or leadership in the future. The future looks optimistic as we continue to improve and expand on our core service.


You’ll have the flexibility and autonomy to plan your day and your working hours, but some of the activities your day will often consist of are:

Manage our existing outbound email campaign - We’ve been running a successful outbound email campaign for multiple years. It will be your responsibility to send out the campaign each week, respond to the enquiries it generates and schedule sales calls with our CEO. Don’t worry we believe in automation and using the latest tools to schedule the calls and automate sending the campaign and follow-up.

Design, test and manage additional campaigns - We have a huge database of potential clients and past clients in our CRM. The first place you’ll be starting when it comes to growing our weekly appointments will be to create, test and send additional email campaigns to our database. This has worked well in the past but we need someone to manage it, do it consistently, and figure out what kinds of campaigns work best.

Design, test and manage additional promotional campaigns - Email is just the start. You’ll be working with our CEO Nick to test additional lead gen strategies such as direct email, content marketing, advertising, courses and other educational content, referral campaigns, and many other things that we’ll brainstorm together.

Support our CEO by managing his sales activities and progressing deals between sales calls - You’ll be in charge of our sales pipeline, managing our CEO who will do the sales calls. You’ll be scheduling calls with potential clients in his calendar, and progressing each deal through our pipeline stages by gathering the required information, keeping the CRM up to date and liaising with the relevant members of our team.

Skill development - It’s expected that you’ll spend part of your time improving your skills in important areas, through training and resources provided by Trialfacts. There’s a wealth of knowledge in our team and we can help guide you in the areas to work on and the resources to use.

Other - We’re a small and nimble company, we’re constantly growing and evolving, and we often have to wear different hats. There will be other projects you’ll be involved with in helping the company grow and achieve its objectives.


Meet our team here: ----------


Interested in making a difference with us? Here’s how to apply:

If you're interested in this position, then please email us at ---------- with the subject “Sales & Promotions Coordinator Application – [Your Name]” and tell me why I should consider you. Please also let me know how you heard about this position, and include in your application your current career goals and why you would like this position. Please also address where you will be located and how you are able to have some overlap with our CEO during Australian business hours.

Please note, you may find the application process differs a little from what you might expect. Although there will be phone interviews, an interview alone is a poor way to assess a candidate, so I’ll also be asking you to complete a few short tasks. These tasks are quick and designed to be fun, but also to assess something about you. After each task I will let you know if you were successful in proceeding to the next round. If all goes well I’ll ask you to undertake a paid trial to see if there is a good fit, before making a final decision.

For full details see: ----------