Virtual Assistant / Sales Rep / Customer Service Specialist - Phone / Chat /Email

Our home cleaning services company is looking for an outstanding VA with excellent customer service skills and great grammar. This is a full time position.

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To apply, please submit a link to a voice recording telling me a little about yourself. Applicants without a voice recording will not be considered.

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Job requirements include:

-3+ years experience in BPO or as a customer support VA with references
-1+ years as a Sales Representative
-Ability to work Monday - Saturday 8:30 AM - 5:30 PM US Central Time
-Ability to work independently
-Strong attention to detail
-Ability to keyboard 50+ wpm
-Computer skills
-Adaptability and ability to take constructive criticism well
-Perfect English both speaking and writing with little to no accent
-Able to follow directions and be inquisitive
– Fast, reliable computer
– Stable, high-speed internet connection
– Quiet work environment during business hours
– Able to quickly learn how to use multiple types of software, email, and live chat computer programs
– Upbeat, caring, cheerful, empathetic, customer-focused attitude
– A sense of humor



Job duties include:

-Handling customer calls & complaints via phone, email, or chat - 60%
-Managing/hiring a team of cleaners - 20%
-Managing social media profiles - 10%
-General office work - 10%