Outside Sales Agent

Your job title: Outbound Sales Agent (OSA)
Where you will work: The Mitchell Team @ Keller Williams Preferred Realty, LLC; Westminster (Denver) Colorado; USA
Who’s the Boss: Kato Mitchell

Who are we?
The mission of The Mitchell Team is to provide the premier customer service experience for each home seller and home buyer we work with. Knowledge we’ve gained through years of working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of The Mitchell Team is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.

Who are we looking for?
The Outbound Sales Agent is passionate about achievement and draws energy from working with people. This enthusiastic, self-starting person with a passion for selling is responsible for converting a massive amount of leads into appointments through personalized follow-up.

This individual will take ownership of leads and actively systematize the conversion process for maximum effectiveness. They record their productivity and sales metrics and track the results in regular accountability meetings. This person has the drive and tenacity to achieve or exceed productivity, appointment setting, and revenue targets while responding efficiently to customer inquiries (usually in the form of sales leads) and the subsequent documentation, assignment, and follow up of those leads.

This individual must be highly trustworthy—in addition to being the first point of contact to the team, they will also have access to sensitive files and information regarding associates, customers, and finances.

The Outbound Sales Agent’s activities directly affect the bottom line, and as such they are deeply committed to the team achieving greater and greater levels of success, as well as to growing their own skills and developing into a leader within the team.

What will you do?
These are the standards a well-above-average performer will maintain or exceed:
• Maintain rigorous prospecting for new business opportunities
• Achieve productivity, appointment setting, and revenue targets
• Consult with real estate agents to ensure fiduciary service of the real estate transaction from initial contact through the listing agreements

Essential duties and responsibilities
• Outbound cold calling to convert leads to appointments
• Follow scripts to deliver the team value proposition and handle objections
• Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents
• Manage database of leads to ensure processes run smoothly and there is rigorous lead follow-up
• Accurately track and report productivity and sales metrics
• Understand and internalize evolving real estate trends in the local market
• Understand and adhere to local, state, and federal laws regarding real estate brokerage services


Communications/Interactions
• Outbound leads – daily
• Agents on team – daily
• Direct manager – daily

Management Responsibilities
• None, though a talented performer in this role may move into a leadership position

Knowledge/Skills
• Strong written and verbal communication skills
• Exceptional telephone skills—ability to set and close appointments over the phone and willingness to spend the majority of the workday on the phone
• Ability to learn and internalize scripts and dialogues
• Ambitious with proven ability to succeed
• Learning based
• Team player
• High school graduate
• Real estate license
• Demonstrable record of sales success against quotas

Compensation
Based on the salary negotiations with the Virtual Assistant