Looking for an assistant to answer the phone and schedule jobs.

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TYPE OF WORK

Full Time

WAGE / SALARY

Negotiable

HOURS PER WEEK

TBD

DATE UPDATED

Mar 23, 2018

JOB OVERVIEW

I need someone to answer about 8 calls per day on average from 8am eastern time GMT-5 time until 4pm eastern. Calls will fall into 3 categories:
- Hardware repair requests. Clients will be told that those services are not offered.
- Data recovery requests. You will need to get their contact information to schedule a pickup.
- Onsite service requests. You will need to get their information and schedule a technician based on our calendar.

You will need to be able to receive phone calls and speak English clearly. You will need to coordinate with me and technicians occasionally using Google Hangouts. Please start your response with the word 'banana'. You will type customer information into our online portal (name, phone, email, address, service date and reason for visit).

Please let me know your monthly rate to provide this service, your experience providing this service, your availability for a skype interview and your current workload/commitment to other organizations which might impact your availability for this job.

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