Looking for an Experienced Lead Coordinator

The perfect candidate knows how to take stewardship of leads and actively works to create systems to
maximize his or her effectiveness at converting them. He or she should be able to track their own success
and offer suggestions for improvement and their follow-up techniques and tools.
Job Description:
? Records, sources, assigns, and tracks Internet leads
? Creates and manages systems for leads through conversion
? Creates and manages 36 touch systems for past clients and COI for all team members
? Manages cultivation of Internet leads from acquisition to conversion
? Maintains contact database system and back-office support. Ensures that all systems and processes run
efficiently, making revisions as needed
? Records, sources, assigns, and tracks all non-Internet leads.
? First point of contact in handling customer inquiries
? Keeps the Mega Team Leader informed regarding any problems or issues that need to be handled
? Refers seller leads to Listing Coordinator
? Manage social media campaigns
? Manage Craigslist ads and other online resources for lead capture
? Manage mail campaigns for both lead generation and lead follow-up
? Blog
? Follow up with leads, nurturing leads to be high quality leads
? Computer input - managing all necessary information and making sure leads are in the most effective
campaign
? Hand off leads for appointments to Buyer Specialists or Listing Specialists
Key Skills:
? Strong written and verbal communication skills
? Proficient with contact management software
? Proficient with Microsoft Office, including PowerPoint and Excel
? Good organizational abilities
? Calm under pressure
? Data entry
? Research
? Ability to connect with people over the phone
? Sales skills over the phone
Job Requirements:
? High school graduate
? One to three years service and management experience
? Three to five years administrative experience
? Past real estate team experience - as admin and/or sales
? CRM or Database management software experience
? Must be resourceful