Mid Level Virtual Administrative Assistant

DyCom Smartstaff is Hiring. We are in need of a Mid Level Virtual Assistant. Please see Job Description below for your reference:
JOB OVERVIEW
Job Description, Skills and Characteristics for Mid-Level Admin Assistants

Qualifications and Characteristics required:
1. Good internet connection (Minimum 2MBPS, High Speed Internet connection)
2. Quiet environment and Can commit not to have any disturbances during his/her declared work schedules
3. Can start work Part Time with the possibility of moving into a full time post should resource pass probationary period
4. Work computer specifications of at least 4GB RAM and 500 GB HD memory
5. Leadership attributes with Good decision making skills
6. Proactive and has initiative in terms of looking for ways to make his assigned tasks processes more efficient
7. Strong organizational skills with the ability to multi-task
8. Ability and desire to work unsupervised
9. Result and solutions oriented
10. Attention to detail and problem solving skills
11. Ability to handle multiple clients
12. Excellent time management skills and the ability to prioritize work

Job Description:
1. Answer and make outbound calls, and direct phone calls
2. Organize and schedule appointments
3. Plan meetings and take detailed minutes
4. Dealing with the clients directly and coordinate requests
5. Update and maintain office policies and procedures
6. Book travel arrangements
5. Identify opportunities and prepares proposal for prospective clients
6. Assist with product development and data entry
8. Create orders and invoices
9. Email management
10. Provide chat support to client’s customers
11. Calendar management
12. Responsible for opening, managing, and tracking trouble tickets in the client's system.
13. Assist in the preparation of regularly scheduled reports
14. Knowledge in E-commerce tools used as well as product research and listing


Skills Needed:
Excellent Communication Skills (Superb Phone skills with lively personality and phone etiquette)
Proven experience as an administrative assistant, virtual assistant or office admin assistant
Knowledge of office management systems and procedures
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
Preferably with SEO background
Preferably with background in E-commerce