VA Expert Required! Full Time E-commerce Amazon Assistant / Ebay Assistant / Admin Assistant

We are a family run online retailer selling products through Amazon, Ebay and our own websites. Established 12 years ago, we have enjoyed a sustained period of growth. We are looking for a suitable candidate to manage our Amazon and Ebay customer services on a full-time basis. You will be required to work 8 hours a day 6.30am to 3.30pm UK time with an hour break.

As a minimum, you should have two years’ experience using Amazon Seller Central in the UK and Europe and Ebay UK. Full training will be given on aspects of Amazon and Ebay that you may not be familiar with.

ESSENTIAL REQUIREMENTS:

- Fluent English (spoken and written)
- Own computer and great internet connection
- Excellent administration and IT skills (use of Microsoft Word and Excel)
- Minimum 2 years’ experience with both eBay and Amazon is essential
- Minimum 2 year’s VA experience
- Good timekeeping and an ability to meet deadlines
- Good communication skills (on the phone and through email)
- Committed to working on this this job only
- Excellent attention to detail

JOB DESCRIPTION:

- Researching competitors and reporting on potential price adjustments.
- Researching data for new marketing campaigns
- Responding to customer emails about orders.
- Dealing with customer returns (we will let you know what has been returned).
- Follow up with any negative reviews.
- Raise queries with Amazon and Ebay when required.
- Download monthly reports from Amazon and put this information into Excel spreadsheets.
- Day to day management of our stock management system.
- Assisting with social media marketing (mainly Facebook and Instagram).

APPLICATION

To apply for this position please send us a copy of your current CV, a link to your profile and at least one reference from an English speaking company that you have worked for.

Along with the above please answer the following, starting your email with the words “Dear E-commerce seller”:

- Describe your experience with using both Amazon Seller Central UK and Ebay UK, including how many years experience you have
- What skills can you bring to this position
- Are you able to work to UK time
- How do you remove a negative feedback on Amazon and ebay
- A short description about yourself (hobbies, family, likes, etc)

Skills required:

• Office & Admin (Virtual Assistant)
- Admin Assistant
- Data Entry
- Email Management
- Excel
- Personal Assistant
- Research

• English
- Speaking
- Writing

• Writing
- Creative Writing
- Web Content Writing

• Marketing & Sales
- Email Marketing
- Facebook Marketing
- Instagram Marketing
- Social Media Marketing

• Advertising
- Amazon Product Ads
- Facebook Ads
- Instagram Ads
- Other Ad Platforms

• Webmaster
- Cpanel
- Ecommerce / Shopping Carts
- Google analytics

• Graphics & Multimedia
- Logo Design
- Photoshop