Are You A Hard Working, Dependable VA / Online Business Manager Looking to Grow?

Then we should talk.

I have a credit repair company in the US and I need a great assistant to help me handle email, customer service, some coaching of clients (I have a course they can follow, but you might need to redirect), and processing. Our marketing is very female-focused, but we also have plenty of male clients.

I’m doing some tech and website upgrades in the next six months to streamline my onboarding. Initially, I need someone who can transfer data from one software to another, update accounts, import credit reports and generate letters (the software does it for you…you just have to select a few fill in the blanks), touch base with clients when they don’t have all their documents in, and monitor social media/FB messenger and help with transcribing some videos using my script and matching it to the video.

As the software integrations come online, you can carve your own path based on what you’re interested in. Other things you could help with as the need for data entry is reduced: social media generation and management and creating my FAQ and help articles, which you could pull from my prior emails with clients and rework into articles.

My dream assistant:
I don’t want to trade email with my clients for a lot of back and forth with my assistant. I don’t need you to tell me when you’re going to lunch or picking up your kid.

Ideally, we would work closely for a few weeks to get you trained up on my systems. We answer my incoming email together, so you get a sense of my style. Your English is excellent so that you can answer emails and converse naturally with clients. I’m available in your mornings until about 14:00 your time. You would start to feel comfortable on your own and we can start checking in less. Daily, and at least one regularly scheduled call a week. I would record all the Skype sessions so you could go back through training videos.

One of my mentors has a VA in Davao City that has been working with him for years, so you will have someone in your own timezone with lots of familiarity with the software and industry you can reach out to if you have questions or get stuck and I’m sleeping. (You can live anywhere and Skype with her).

You work in your own time zone, whatever hours work best for you and your family. 40 hours a week. I’m flexible with this, so long as everything gets done. If you work long hours one day to finish a project and want to take Friday off that’s no problem as long as the email is covered. We can work that out between us.

We start with a 30 day trial. I’ll pay once a week and then twice a month after 90 days. After 90 days I will pay SSS, Pagibig and health insurance. You can split 13th month between December and June if you want. Holidays: All your national holidays, plus accruing one day paid time off day a month (meaning 12 combined sick or vacation days a year). Bonuses for sales goals, etc.

You’re my first VA and my first overseas worker. (I know about SSS and Pagibig because I research and I care that people that work with me are happy.) I might make mistakes. I might not understand something. You must be willing to tell me if something isn’t clear, or if you need more training, or think we could be doing something better in the business. Bonus points if you can think one step ahead of me.

Me: I’m a 37 year old woman, married with no kids, but wanting to start a family when my business is under control. My friends say I’m funny, kind, ambitious, optimistic. I am all of those things, but I am also really tired from trying to do it all. I need someone who can help me streamline my systems and work less hours. I occasionally but not often use the f-bomb. Please don’t apply if that offends you.

I’m on Pacific time (-8 GMT)

Software: You do not need to know any of these softwares. I will train the right person. It’s more important that overall you are willing to learn, and that you’re always on top of things.

Ontraport (will train)
Credit Admiral (will train)
Word Press (You don’t have to be a developer by any stretch, but I could use help updating the site and posting blogs, etc)
Bookkeeping: minimal. I use Xero. I will train. Just reconciling receipts from email and assigning them to the correct transaction.
Grammarly
Dropbox
Google Docs and sheets
Gmail
GrooveHQ
Abobe Photoshop and Acrobat (if you wind up needing this I will buy your subscription)
Zapier
LeadQuizzes
AccessAlly